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On-site service

On-site service

Our specialists are available around the clock on 365 days to provide support to our customers. A 24-hour hotline will coordinate and organize activities to be performed on-site in the case of an emergency or during repair.

If necessary, we assume responsibility for the entire maintenance management under long-term agreements. The services offered range from the removal of the gas turbine through re-commissioning, from on-site repairs through scheduled inspection, from remote monitoring and vibration analysis through technical consultation and customer training.

Moreover, MTU Maintenance provides its customers with MTU services, spare parts and lease engines. Outside Europe, MTU has representatives on site in North and South America, Asia and Australia. This way, our local field service representatives will be on-site within a mere 24 hours to help customers, wherever in the world they are.

MTU and its affiliates operate IGT service centers as level II shops around the globe:

 
 
© MTU Aero Engines GmbH 2013
Customer Support Hotline Industrial Gas Turbines
Tel: +49 3378 824 213
More contacts for customers
Field service highlights
- Scheduled inspections and on-site maintenance
- Customized preventive maintenance programs
- MTU uses Cogsys Limited's Alert™ system
- Replacement modules, tooling management, spare parts provisioning and management
- Remote monitoring and trend analysis
- Vibration testing, trim balancing, laser-aided string alignment check, DLE mapping
- Maintenance and other services for the control unit
- Training