Services

Cooperation with the German Armed Forces

MTU‘s collaboration with the German Armed Forces is a prime example of its ability to develop and implement service concepts tailored to customers‘ specific needs. MTU supports a large share of Germany‘s propulsion systems and in 2002 it was the first company to successfully establish a cooperation of this kind with the German Armed Forces. Since 2014, work on the EJ200, RB199 and MTR390 programs has been performed under the same roof in Erding, Bavaria. MTU experts and specialists from the German Air Force work shoulder to shoulder to maintain the military propulsion systems. The combination of MTU‘s technical expertise and the military‘s operational experience ensures highly industrialized and cost-effective maintenance operations. Involving military personnel in the maintenance and repair work, in quality assurance management, logistics and in-service support in this way secures the assessment skills and technical abilities of the German Air Force and Army long term. The cooperation will be further expanded, the ultimate goal being to ensure the availability rate of the engines operated by the German Armed Forces is high at all times.

 

 

Logistic support

MTU also provides comprehensive logistics services for military engines which include maintenance concepts for entire aircraft fleets tailored to meet operational needs. These services form the basis for comprehensive spare parts logistics. On request MTU takes on responsibility for all logistic support services, from spare parts provisioning and forecasts all the way to inventory management.

MTU offers advanced logistics concepts for:

  •     Requirements planning
  •     Provisioning
  •     Storage

The company has made it its goal to provide customers with serviceable engines at any time. To assist the customers’ flight operations, MTU ensures reliable provisioning of spare parts, optimum availability and highest efficiency.

 

 

Technical support

The technical support MTU provides for military aircraft engines comprises services and hands-on support in all technical matters relating to engines.

Irrespective of whether repairs, solutions to in-service problems or technical optimization programs are needed: MTU acts as the central point of contact that has detailed information about its customers and the condition of their engines, coordinates all inquiries and ensures prompt and effective solutions.

MTU's technical support for military aircraft engines includes

  •         Help desk
  •         On-site support
  •         Service engineering
  •         Failure investigations and optimization programs
  •         Technical documentation

Its comprehensive services range from technical customer support and spare parts support when needed all the way to smooth fleet management and the comprehensive compilation and maintenance of documents, as well as customized training opportunities. The service support concepts are flexible and tailored to the respective lifecycle of the engine and the customer’s specific setup and requirements, and thus provide the all-round support they need.

MTU engine test facilities and training courses

MTU has the requisite experience and resources to provide customers with the complete equipment needed to build up their own in-house maintenance capacities.
The offerings include standard hand tools, aircraft ground equipment, maintenance and repair equipment and engine test facilities.

MTU’s custom-tailored training concepts ensure appropriate first- and second-line maintenance training of customer personnel.

Engine test facilities for all requirements

With its decades of experience with its own test beds and rigs and those of its customers, MTU Aero Engines is in a position to offer complete test facilities for all types of engines and the necessary auxiliary equipment. The company’s services span the whole gamut from the provision of development know-how to delivery of the ready-for-use test bed and its commissioning on site.

Benefits afforded by MTU’s test facilities

  •     Flexibility to accommodate various engine types
  •     Short turnaround times in production testing
  •     Powerful and reliable data acquisition systems
  •     Low maintenance

    Custom-tailored MTU training courses

    The training courses offered by MTU are tailor-made to suit the individual customers' needs. Depending on customer requirements the training offerings include courses on engine maintenance, aircraft ground equipment or theoretical and practical courses on engine technology and engine operation. The degree of detail and the scope of the MTU training course will be agreed upon with the customer on a case-by-case basis.

     

      Examples of training courses

      •     Introduction to a specific engine type
      •     Handling of documentation and service processes
      •     Computer-based training courses for special service activities
      •     Hands-on maintenance and repair training

       

       

      Fleet management

      With its engine fleet management services MTU supports its customers in their strategic and operational planning and in the maintenance of their engines, thus ensuring continuous improvements throughout the engines’ lifecycle. MTU's experts help ensure optimum availability and efficiency and low cost of operation.
      This is achieved, for example, by:

      • Life cycle management
      • Engine health monitoring
      • Failure data analysis

      MTU also offers consultancy services relating to engine fleet management and uses its know-how to support customers in the development of planning processes and IT systems.

      MTU, along with its partners Eurojet and EPI, is increasingly adapting innovative concepts from commercial aviation for use in military fleet management. A good example is the “Availability Concept”, a type of comprehensive package whereby customers are guaranteed a defined rate of availability (x percent of all engines) for a set price. MTU takes care of all spare parts required, of maintenance planning and, when required, of engine replacement. All the customers have to do is attach the engine to the wing, and off they can fly.
      Success story: Engine health monitoring

      Using an engine health monitoring system helps prevent problems from occurring in the first place. MTU’s experts evaluate the data and can follow up on unusual operating conditions long before an issue arises. As the next logical step, MTU plans to develop smarter analysis models based on a higher sensor density, which will perfect the process. This will enable operators to schedule maintenance before an incident results in unplanned downtime, thus increasing the availability of their weapon system. In addition, the use of augmented reality (AR) technology in the future will accelerate maintenance and repair processes.